Our team has experience serving the needs of members and customers big and small including leading the membership efforts of a 20,000+ member association.
We have deep expertise related to best practices in designing programs, and processes that serve customers and members. For our clients, we are the outsourced first point of contact for customers and/or members regarding a variety of inquiries including membership, subscriptions, publication orders and certification workshops/meeting registration.
Membership Development and Retention
The AOE team has first-hand experience with recruiting and retaining members at international, national and local levels. Whether you have hundreds of members or thousands, individuals or corporations, we know how to get and keep them.
Chapters are the glue that can hold an association together. Whether it is establishing new chapters or developing them, AOE has considerable experience in local and international chapter activities.
Meetings and Event Management
From our earliest days in 1990, industry organizations have turned to our team for our expertise in meetings and events. Our staff of professionals have experience in planning everything from a single meeting, to a multi-day event or international conference. From travel and hotels to speaker-ready rooms and black-tie events, AOE can put it together.
Publication and Newsletter Development
AOE has a full-service design and editorial staff. Whether you need a four-page one-color newsletter, 64-page full color magazine, an annual directory, or committee roster, we have the resources to get it done.
From order fulfillment to direct mail campaigns, call the AOE Team. Our warehouse processes more than 20,000 orders annually from single books to hundreds at a time. If you have as few as 300 pieces or more than 70,000 in one mailing, we can accommodate you.
AOE is headquartered in a three-story, 48,000 square foot facility in suburban Detroit. We offer everything — quality office space, conference rooms, and storage, with all of the accompanying services.
As an engineering-based, technically oriented trade association, the world of marketing and public relations seemed an unfamiliar and daunting space to enter. Working with the AOE Team has simplified this transition and allowed us to better communicate key messages and product offerings to our customers. Their knowledge of the concrete industry and willingness to integrate key staff within the association’s operations has allowed us to realize our full marketing potential in a matter of a few short months. Partnering with AOE is one of the best business decisions we have ever made.
John H. Roberts, Executive Director of the International Grooving & Grinding Association