Archive by author: Kimberly A KaylerReturn

Knowledge Management

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By Tom Merritt, President of H.R. Gray, an Anser Advisory companyWe are happy to share this article from AOE client Tom Merritt, President of H.R. Gray, an Anser Advisory company, on the importance of managing and maximizing the wealth of knowledge within your organization. “Knowledge is power? No. Knowledge on its own is nothing but the application of useful knowledge, now that is powerful.” – Rob Liano, business strategist and author.This quote really resonates with me. ...
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Cultivating Women Leaders

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Preparing Your Business for Beyond COVID

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By Laura Merritt, AOE Special Projects Manager2020 has been challenging to say the least. With COVID-19 impacting every aspect of life, many organizations have been forced into survival and recovery mode—making short-term decisions to get through the day, week or month. The business model that worked so well before no longer meets the needs of the organization, its customers and/or members or its employees. Understandable but not sustainable.Now is the time for organizations to think beyon...
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By Jason Pennington, AOE Manager, Information SystemsThe recent pandemic has brought about many cybersecurity implications for organizations and remote workers.  At the start of 2020, only five percent of the U.S. workforce worked from home. Flash-forward only a few months and that number jumped to approximately 62 percent of workers who previously worked in an office instead putting their hours in at home. The implications of this switch to the Work From Home (WFH) environment are hug...
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Ways to Offset Loss of Revenue

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By Marcela Olson, AOE Customer Service ManagerOne of the biggest challenges industry associations are currently facing is revenue loss. Historically, associations’ revenue relied almost totally on membership dues. In fact, in 1953, a whopping 96 percent of revenue came from dues. Today, dues comprise only 30 percent while events, sponsorships and expos round out the top three sources of non-dues revenue. Because these sources have been all but eliminated in recent months due to the pandemi...
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Business as Unusual

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By Laura Merritt, AOE Special Projects Manager2020 has been challenging to say the least. The impact of the Coronavirus has been felt in all sectors, and businesses have been tasked with finding new ways to ensure the safety of their employees, clients and suppliers, while meeting expectations for the products, services and solutions they provide. We are navigating uncharted territory that necessitate our focus on the here and now—the challenges with working from home, drastic reduction in...
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The Importance of Feedback During the Pandemic

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While you have likely read a lot of articles or even sat in on a webinar related to Work from Home (WFH) techniques, suggestions for managing virtual teams or even communicating during the pandemic, one topic that seems absent relates to the dreaded employee review process. And though I describe it as dreaded since that is the word many use associated with reviews, they are actually something I look forward to and strongly believe in. I know my sentiment is not widely shared though. Many manager...
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Traditional and Digital PR Work Together

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By Laura Merritt, AOE Special Projects ManagerWhen I began my career in public relations, the internet was in its infancy and social media was several years into the future. The press release was king and our target audience—print, tv and radio outlets—typically received our pitches over the phone and our releases by fax. A lot has changed…and we are better for it.Even as it has evolved to keep pace with changing technologies, traditional PR continues to play an important role...
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Owned Media Puts You in the Driver’s Seat

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By Laura Merritt, AOE Special Projects Manager Communications professionals have long recognized the value of traditional paid and earned media in marketing and public relations strategies. Yet, many of us have underestimated the power of owned media.Owned media is all the content your organization is responsible for creating and maintaining. This primarily includes your website where original content like articles, white papers, employee and customer stories and more are found. In add...
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Launched in conjunction with the American Concrete Institute (ACI) Foundation, AOE has announced the establishment of The Advancing Organizational Excellence Fellowship.The AOE Fellowship honors Wendy O. Ward, a member of the AOE team for more than 10 years. She passed away at the early age of 32 from breast cancer. During her career, she was known throughout the concrete industry as a leading expert in helping organizations with their marketing and sales efforts. Ward wrote a column on those to...
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