Archive by author: Kimberly A KaylerReturn
Editor’s Note: AOE provides outsourced HR services to the associations we work with and if there has ever been a year in which we all need more human resources expertise, it is 2020! To this end, we sat down, virtually of course, with Lori Purdom, AOE’s Director of Human Resources, to discuss trends and the outlook for 2021 from a people perspective.   AOE:  What has been the biggest challenge from an HR perspective this year?Lori: Aside from the obvious challenge of s...
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Most everyone would agree that 2020 has been challenging. Working from home, social distancing and significant economic impact have taken a toll. Educators have also struggled to ensure that students from kindergarten through college are getting the best education possible under the circumstances. Similarly, the working professional and our industry associations have had to evaluate how to earn and offer continuing education and training needs with the elimination of traditional in-person opport...
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Mitigating Isolation Among a Dispersed Workforce

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No one is an island—addressing the real threat of isolation when working from home.Working remotely is not something most of us imagined we would be doing at the start of 2020. COVID-19 has forced many of us to shift from the workplace to the home office and, while we may not have embraced the concept in the beginning, both employees and employers are seeing the benefits. Beyond the obvious reduction of risk for COVID exposure, work-from-home (WFH) employees are also celebrating the elimin...
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Cultivating Women Leaders

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The Importance of Feedback During the Pandemic

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While you have likely read a lot of articles or even sat in on a webinar related to Work from Home (WFH) techniques, suggestions for managing virtual teams or even communicating during the pandemic, one topic that seems absent relates to the dreaded employee review process. And though I describe it as dreaded since that is the word many use associated with reviews, they are actually something I look forward to and strongly believe in. I know my sentiment is not widely shared though. Many manager...
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Launched in conjunction with the American Concrete Institute (ACI) Foundation, AOE has announced the establishment of The Advancing Organizational Excellence Fellowship.The AOE Fellowship honors Wendy O. Ward, a member of the AOE team for more than 10 years. She passed away at the early age of 32 from breast cancer. During her career, she was known throughout the concrete industry as a leading expert in helping organizations with their marketing and sales efforts. Ward wrote a column on those to...
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What You Need To Know About Your GL Policy

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By Jeffrey Coleman, The Coleman Law FirmAll contractors are required to have (and should have) a “Commercial General Liability Insurance Policy” otherwise known as a “GL Policy.” This policy generally covers the liability of contractors for accidents and resulting damage to persons or property. A comprehensive analysis of this policy is far beyond the scope of this article. In fact, a separate article could be written about almost each sentence of the GL Policy. There are...
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Strategic Planning in a Virtual World

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The word Strategy came into use in the English language in the early 1800s. It was derived from another English word “Stratagem” that has been in use from late 15th century. The words trace their roots to the Greek, Stratos 'army' + agein 'to lead’.Strategic planning makes many people groan and roll their eyes even in the best of times. According to the Association for Strategic Planning, strategic planning is the process used to formul...
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In an effort to share crisis communications tips during this pandemic, AOE sat down with Whitney Belkowitz, President and CEO of Intelligent Concrete, LLC, to learn about their approach to communicating related to COVID-19.  Intelligent Concrete, LLC is an international company that provides research, development, testing and consulting services for the concrete and construction industry.  She shared that one of her passions is helping to bring new and emerging technologies to market.Q...
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A recent study by the Zeno Group indicates that one of the many things that has changed during the COVID-19 era is our values. Specifically, for the first time since the Great Depression era, Americans have shifted from materialism to frugality, and away from self-centered ambition toward duty. The research shows that the values rising most in importance today are those associated with family, interpersonal relationships, self-sufficiency, honesty, thrift and duty. This shift may not come a...
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