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Why media training should start earlier in careers

Writer: Kimberly Kayler
Kimberly Kayler
Oct 28
5 min read

Waiting until an engineer, architect or project leader reaches senior ranks to prepare them for media interviews wastes years of potential growth. Starting media training earlier in a career helps professionals develop authentic storytelling skills, builds confidence on camera and equips them to guide conversations rather than simply react to questions.

 

For decades, AEC firms have followed the same playbook: reserve media training for the executives who have already earned a corner office. By the time someone finally sits across from a reporter, they have spent 20 or even 30 years avoiding the spotlight rather than learning to use it. That approach made sense when media interviews were rare events reserved for crises or major announcements. It no longer reflects how firms build visibility today.


Marketing teams at AEC firms now field media requests, pitch subject matter experts to trade publications and produce video content that puts technical staff in front of a camera on a more regular basis. And, interestingly, contrary to yesteryear’s belief, the professionals best equipped for these opportunities are not necessarily the most senior people in the firm. Rather, they are the ones who have practiced communicating clearly under pressure, and that skill develops through repetition, not rank.


Why the traditional approach to media interview prep falls short today


Most firms treat media training as a reward or a requirement tied to seniority. A project engineer might spend 15 years producing excellent technical work before anyone asks them to speak with a journalist. When that moment finally arrives, the stakes feel high and the skill set is undeveloped. The result is often a stiff, overly cautious interview that undersells the expertise behind it.


This model also concentrates media readiness in a small group of people. If the designated spokesperson is unavailable when a reporter calls, the firm scrambles to find a backup who has never been coached. Crisis communications planning addresses this gap at the organizational level by identifying and training spokespersons in advance. The same logic applies to everyday media relations. A firm with multiple trained voices across different disciplines and experience levels can respond to opportunities faster and represent its expertise more fully.


Communication is a skill, and skills improve with practice over time. An engineer who gives their first interview at thirty-five will likely be more polished at fifty than one who starts at fifty. Early training gives professionals years to refine how they translate technical work into language a general audience understands, long before the pressure of a high-profile interview arrives.


Early training also changes how people think about their own expertise. Professionals who learn to articulate their work for media audiences earlier in their careers tend to become stronger internal communicators too. They write clearer project updates, present more effectively to clients and mentor junior staff with greater confidence. Media training is not only about preparing for reporters. It develops the broader communication skills that make someone a more effective professional throughout their career.


In this case, youth also matters! Marketing directors who have coached multiple generations of staff often notice a pattern: younger professionals frequently adapt to camera-based interviews with less friction than their more senior colleagues. This is not a matter of talent. It reflects years of practice.


Professionals who entered the workforce in the past decade have spent much of their lives on video calls, social platforms and recorded content. Speaking into a camera, structuring a message for a short attention span and adjusting tone for an audience are skills many younger employees have already practiced informally, long before any formal media training begins. Firms that recognize this advantage and build on it early capture a head start, rather than waiting for these instincts to fade from disuse.


How early practice create more authentic communicators


Media training programs sometimes default to scripted talking points, with the goal of controlling every word a spokesperson says. This approach can backfire. A spokesperson who sounds like they are reciting a script, rather than answering the question asked, comes across as evasive even when the content is accurate. Audiences and reporters notice when someone delivers prepared lines regardless of what was actually asked, the way a politician might on a Sunday morning program.


Early and repeated practice shifts the goal from memorization to internalization. When professionals understand their key messages deeply enough to express them in their own words, they can adapt to unexpected questions without losing the core point. This produces interviews that feel conversational and credible rather than rehearsed. Firms that invest in this kind of training early build a bench of spokespeople who sound like themselves, not like press releases.


A well-trained spokesperson does not just answer questions. They steer the conversation toward the points that matter most to the firm, bridging from a reporter's question back to a key message without appearing evasive. This is a learned technique, and it takes practice to execute smoothly.


Professionals who begin developing this skill earlier in their careers have more opportunities to practice bridging, redirecting and reinforcing core messages before facing a high-stakes interview. By the time they reach a senior role, guiding a conversation with a journalist feels familiar rather than intimidating. This confidence often comes through on camera, which strengthens how the firm's expertise is perceived by clients and industry peers alike.


Practical ways to start media training earlier in careers


  • Identify emerging subject matter experts early. Look beyond the executive team for staff with strong technical knowledge and natural communication ability, regardless of title.

  • Create low-stakes practice opportunities. Internal podcasts, short video explainers or panel discussions at industry events offer a safer setting than a live media interview for building confidence.

  • Pair newer staff with experienced spokespeople. Mentorship accelerates the learning curve and helps junior professionals observe effective bridging and messaging techniques firsthand.

  • Build message maps early, not just before a crisis. Giving staff practice translating technical work into clear key messages benefits everyday media relations and strengthens crisis readiness.

  • Schedule recurring refreshers. A single training session is not enough. Periodic practice, similar to mock crisis exercises, keeps skills sharp and builds lasting confidence.


Firms that limit media training to senior leadership miss years of opportunity to develop confident, authentic spokespeople. Starting earlier builds a deeper bench of trained voices, produces more natural interviews and prepares a broader segment of the organization to represent its expertise when opportunities or crises, arise. For AEC marketing teams working to expand media visibility and strengthen brand positioning, investing in communication skills across career stages is one of the more reliable ways to build lasting credibility. AOE has extensive experience in media training – across all generations!  Give us a call!


Frequently asked questions


At what career stage should media training begin?

There is no single right answer, but firms benefit from introducing basic communication coaching as soon as a professional begins engaging with clients, presenting at conferences or contributing to marketing content, often well before they are considered for a formal spokesperson role.


Does early media training replace the need for crisis communications training later?

No. Early, ongoing media training builds a foundation of communication skills, while crisis communications training addresses the specific protocols, messaging discipline and coordination needed during a high-stakes event. The two complement each other.


What is the main risk of waiting too long to train spokespeople?

Firms risk having a narrow pool of trained voices, inconsistent messaging and spokespeople who sound rehearsed rather than authentic because they have had limited opportunity to practice before facing high-pressure situations.


How does this approach benefit marketing teams specifically?

Marketing teams gain more flexibility in pitching stories, securing speaking opportunities and responding to media requests when multiple staff members, not just senior executives, are prepared to represent the firm effectively.

 
 

Nicole Maher, Executive Director

Concrete Industry Management (CIM) National Steering Committee

“The 2025 Concrete Industry Management (CIM) Auction at World of Concrete shattered all previous records! Our partners at AOE were essential in helping the National Steering Committee promote the Auction. For more than 17 years, we’ve counted on AOE to help support our public relations, social media and marketing efforts to promote the Auction and the CIM program. The AOE team was, and continues to be, an important part of our success.”

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